Privacy Policy

Privacy Policy

Effective Date: 11-5-2023

Welcome to The Dutch Agency ("Company," "we," "our," or "us"). We respect your privacy and are committed to protecting the personal information yo

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our consulting services, communicate with us, or otherwise interact with our business.

1. how We Collect Information

A. Personal Information

We may collect personal information you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Billing and payment details

  • Project or business information

  • Any other information you choose to provide

B. Automatically Collected Information

When you access our website, we may automatically collect certain information, such as:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage data

  • Referral links

  • Cookies and analytics information

C. Client Business Information

As part of providing consulting services, clients may share confidential operational, strategic, marketing, financial, or customer-related information necessary for project execution.

2. How We Use Information

We may use collected information to:

  • Provide and manage consulting services

  • Communicate with clients and prospective clients

  • Respond to inquiries and support requests

  • Manage contracts, invoices, and payments

  • Improve our services and website

  • Send newsletters, updates, or marketing communications

  • Protect against fraud or unauthorized activity

  • Comply with legal and regulatory obligations

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process personal data under one or more of the following legal bases:

  • Performance of a contract

  • Legitimate business interests

  • Your consent

  • Compliance with legal obligations

4. Sharing of Information

The Dutch Agency does not sell personal information.

We may share information with trusted third parties, including:

  • Technology and hosting providers

  • Payment processors

  • Contractors or subcontractors assisting with services

  • Legal, financial, or professional advisors

  • Government or regulatory authorities when legally required

All third parties are required to maintain appropriate confidentiality and security standards.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy

  • Comply with legal, accounting, or regulatory requirements

  • Resolve disputes and enforce agreements

When information is no longer needed, we securely delete or anonymize it.

6. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, misuse, or loss.

However, no online platform or electronic transmission can be guaranteed to be completely secure.

7. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic and user behavior

  • Remember user preferences

  • Support marketing and advertising efforts

You may disable cookies through your browser settings, though some features of the website may not function properly.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information

  • Correct, inaccurate data

  • Request deletion of your information

  • Restrict or object to processing

  • Withdraw consent

  • Request data portability

To exercise these rights, please contact us using the information below.

9. International Data Transfers

Your information may be processed or stored in countries outside your jurisdiction. Where required, we implement appropriate safeguards to protect personal data during international transfers.

10. Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

11. Children's Privacy

Our services are not intended for children under the age of 18 (or the applicable age in your jurisdiction), and we do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

13. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

The Dutch Agency
Koningin julianaplein 10, 2595 AA

‘S Gravenhage